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Terms & Conditions These Terms & Conditions (“Terms”) govern your use of https://www.highvoltageelectricca.com/ and your interactions with High Voltage Electric Inc. (“High Voltage Electric,” “we,” “us,” or “our”). By accessing our website, submitting a form, requesting a quote, scheduling a service, or otherwise interacting with us, you agree to these Terms. 1. Website Use You may use this website only for lawful purposes and in accordance with these Terms. You agree not to: Use the website in violation of any law or regulation Submit false, misleading, fraudulent, or unauthorized information Attempt to gain unauthorized access to the website or its systems Interfere with the security or operation of the website Introduce viruses, malicious code, or harmful technology Copy, scrape, reproduce, or commercially exploit website content without permission Impersonate another person or misrepresent your identity or authority We may restrict or terminate access to the website if we believe it is being misused. 2. Electrical Service Information Information on this website is provided for general informational purposes. It is not a substitute for an on-site inspection, electrical diagnosis, written estimate, permit review, or professional evaluation of your property. Descriptions of services, estimated timelines, availability, pricing, and project examples do not guarantee that a particular service, result, price, or completion date will apply to your project. Final recommendations and pricing may depend on factors including: Existing electrical conditions Access to the work area Panel capacity Wiring conditions Property age Permit requirements Utility requirements Applicable electrical codes Materials Inspection results Conditions discovered after work begins 3. Quotes and Estimates Submitting a website form or requesting information does not create a binding service agreement. Unless otherwise stated in writing: Quotes and estimates may be subject to inspection and verification Estimates may change if the project scope or site conditions change Additional work must be authorized before it is performed Material prices and availability may affect final pricing Permits, inspections, utility fees, or third-party charges may be separate Scheduling is subject to availability A binding agreement for electrical services may be established through a separate written estimate, proposal, work order, or service agreement. 4. Appointments and Access You are responsible for providing accurate contact, property, access, and project information. You agree to: Provide safe and reasonable access to the work area Inform us of known hazards or property restrictions Secure pets and maintain a safe work environment Ensure that an authorized adult is available when required Obtain any owner, landlord, association, or property-management permission required for the work Notify us promptly if an appointment must be changed or canceled Appointment times may be affected by traffic, emergencies, prior jobs, weather, permitting, inspections, material availability, or circumstances outside our reasonable control. 5. Payments Payment terms will be provided in the applicable estimate, invoice, proposal, or service agreement. You agree to pay all approved charges associated with the requested services in accordance with those payment terms. Past-due balances may be subject to collection activity, legally permitted fees, or other remedies described in the applicable service agreement or permitted by law. 6. SMS and MMS Messaging Terms By providing your mobile telephone number and affirmatively consenting to receive text messages from High Voltage Electric Inc., you agree to receive SMS or MMS communications related to your interactions with us. Messages may include: Responses to inquiries Quote or estimate communications Appointment confirmations and reminders Scheduling updates Technician arrival notifications Project and service updates Customer support communications Follow-up requests Promotional or marketing messages when separately authorized Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to a message. You may receive one final text confirming that your opt-out request has been processed. For assistance, reply HELP, call (510) 610-8527, or email highvoltageelectricinc@yahoo.com. Consent to receive marketing text messages is not a condition of purchasing any goods or services. Carriers are not liable for delayed or undelivered messages. Message delivery may be affected by your wireless service, device, coverage, carrier, or other factors outside our control. You represent that: You are the subscriber or customary user of the mobile number provided You are authorized to provide consent for that number The information you submit is accurate You will notify us if the number is reassigned, disconnected, or no longer belongs to you Your SMS consent applies only to High Voltage Electric Inc. and may not be transferred or assigned to another business for its own marketing purposes. For information about how we collect, use, and protect information associated with text messaging, please review our Privacy Policy. 7. Email and Telephone Communications When you provide your email address or telephone number, you authorize us to contact you regarding your inquiry, appointment, quote, project, account, or requested service. Where required, promotional calls, emails, or messages will only be sent with appropriate consent. You may unsubscribe from promotional emails using the unsubscribe instructions contained in the message. 8. Intellectual Property The website and its content, including text, graphics, logos, photographs, videos, design elements, and other materials, are owned by or licensed to High Voltage Electric Inc. and are protected by applicable intellectual property laws. You may view and use the website for personal, noncommercial purposes. You may not reproduce, modify, distribute, publish, sell, license, or exploit website content without prior written permission. 9. Reviews, Photos, and Submissions If you voluntarily submit a review, testimonial, photograph, project image, comment, or other content, you represent that: You have the right to submit it It is accurate to the best of your knowledge It does not violate another person’s rights It does not contain unlawful, defamatory, or harmful material Any use of customer names, testimonials, property photographs, or project images for advertising will be handled in accordance with applicable permissions and law. 10. Third-Party Services and Links Our website may link to or use third-party services, including scheduling platforms, payment processors, maps, analytics tools, review websites, social networks, or customer communication platforms. We are not responsible for the availability, accuracy, security, content, or practices of third-party services. Your use of those services may be governed by separate terms and privacy policies. 11. Disclaimer of Website Warranties To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis. We do not guarantee that: The website will always be available, secure, or error-free Website information will always be complete or current Every service request can be accepted Website content will apply to every property or electrical condition Electronic communications will be free from delay, interruption, or transmission error Nothing in these Terms excludes warranties or protections that cannot lawfully be excluded. 12. Limitation of Liability To the fullest extent permitted by law, High Voltage Electric Inc. will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from your use of, or inability to use, the website. Limitations relating to paid electrical services may be governed by the applicable estimate, proposal, warranty, work order, or service agreement. Nothing in these Terms limits liability where doing so would be prohibited by law. 13. Indemnification To the extent permitted by law, you agree to indemnify and hold harmless High Voltage Electric Inc. and its owners, employees, contractors, and representatives from claims, damages, liabilities, and expenses arising from: Your unlawful use of the website Information or content you submit Your violation of these Terms Your violation of another person’s rights 14. Governing Law These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute relating to the website or these Terms will be handled in an appropriate state or federal court with jurisdiction in California, unless a separate written service agreement provides a different lawful dispute-resolution procedure. 15. Severability If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect. 16. No Waiver Our failure to enforce any provision of these Terms does not waive our right to enforce that provision in the future. 17. Changes to These Terms We may revise these Terms periodically. Changes become effective when the updated Terms are posted to the website, unless otherwise stated. Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms. 18. Contact Information Questions about these Terms may be directed to: High Voltage Electric Inc. Fremont, California, United States Phone: (510) 610-8527 Email: highvoltageelectricinc@yahoo.com Website: https://www.highvoltageelectricca.com/